Question 1

What is RelocateGuru?

Accepted Answer

RelocateGuru is a platform to find, share and organise everything you need to know about your town. People can rate and share all their favourite places, local businesses, groups, hobbies and useful websites, Facebook pages etc, about where they live. Like a mashup of Pintrest and TripAdvisor for your town,

RelocateGuru aims to help you feel like a local before you move by empowering it's users to be better neighbours, support local businesses and create friendlier communities.

Question 2

Where did the idea come from?

Accepted Answer

The idea came about with the hassle of moving to a new city and having to rediscover everything for the first time again and for it taking so long to find friends and feel at home. Despite searching hundreds of websites and forums there were so many times that I thought “why didn’t someone tell me about this sooner!” I wanted a website that helps put everything in one place and get the local insights and make connections with people before I get there. RelocateGuru has been created to solve 3 simple problems: 1. Moving somewhere new can be lonely sometimes. So RelocateGuru will be a place to find new friends and groups that you can connect with in your new city. You can send messages and ask questions to get to know your new city and make connections, while keeping your personal details private. 2. Getting word of mouth recommendations and those insights that make you feel like a local can take years to accumulate. Instead you can get these insider tips before you arrive, and because they are matched to your preferences you are more likely to find things you will love. 3. There is so much info you need to collect when moving somewhere new. How many times have you thought, “what was the name of that thing someone recommended? Which Facebook group was it in?” RelocateGuru is a tool to help you organise it all in one place. Just grab the URL from any webpage, forum post or blog, anything you find helpful, and create your own personalized guidebook to your city.

Question 3

What does .io mean?

Accepted Answer

The .io domain name extension means input and output, referring to the data going in and out of the system. Although originally used for the British Indian Ocean Territory, it is now being used my many similar tech startups so that they can find a name that stands out and can be remembered easily rather than a longwinded .com domain.

Question 4

How much does it cost?

Accepted Answer

For personal membership it is always FREE. If you have a business or organisation, there is a range of subscription options depending on your needs, which you can find on the pricing page or get in touch if you need more information. We would be happy to answer any questions you may have.

Question 5

I’m not moving anywhere, why would I use this?"

Accepted Answer

Question 6

There’s something wrong, how do I report a problem?"

Accepted Answer

Question 7

What happens to my details?

Accepted Answer

Hate spam? Good! So do we!! We will never sell your personal details to third parties and we treat your information the way we would want ours to be treated.

Question 8

What types of businesses would benefit from being on here?

Accepted Answer

Question 9

I’ve got enough customers, why would I subscribe to this?"

Accepted Answer

That’s amazing! Well done you! But we want to help you keep like this and help you attract new customers as well as add extra value and reward your existing customers. New people moving into the area may never have heard of you and RelocateGuru will be the place members can find and share recommendations about amazing businesses like yours. Then by adding vouchers you can reward customers who are saying nice things about you and give the opportunity for new customers to come and try you.

Question 10

I’ve signed up to the free trial, what happens next?"

Accepted Answer

At the end of the trial you will be reminded to enter your payment details and select the subscription level you want.  Once you set up direct debit you’ll be able to continue with the benefits of the subscription level you have chosen.

Question 11

Can I change my mind?

Accepted Answer

Of course! There are no strings attached. You can alter and change your subscription levels as required by your business month by month. So for example if you want to promote you business more in the lead up to an event, you can increase your subscription to the Ultimate level, then afterwards reduce down the Starter or Pro level.  It’s completely in your hands. We hope you will love it so much and get so much value out of it that it will be a no brainer to stick to keep your subscription.

Question 12

I’m exhausted from all the other social media I have to do, how much time do I have to put into this?"

Accepted Answer

Question 13

Why would I use this when I already use Facebook for my business?

Accepted Answer

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